Question 1

What types of tasks do you handle?

Accepted Answer

I provide comprehensive virtual assistance, including email management, scheduling, social media posting, project management, data entry,  contract creation, basic marketing tasks, and more.  Specific tasks are discussed during the onboarding process.

Question 2

How do I schedule appointments?

Accepted Answer

Once you've selected a package, we’ll schedule a brief onboarding call to discuss your needs and establish a schedule that works for us both.

Question 3

What is your availability?

Accepted Answer

My standard business hours are Monday & Friday 12noon-4pm and every other weekend 12noon to 4pm( If classes are not scheduled ), but we can discuss specific needs and arrangements during the onboarding process.

Question 4

What software or tools do you use?

Accepted Answer

I utilize google drive, and am proficient in learning new technologies as needed. If you have a system like TRELLO, or another CRM. Please let us know

Question 5

What is your cancellation policy?

Accepted Answer

60 Days notice, refer to policy on website

Question 6

What payment methods do you accept?

Accepted Answer

I accept payments via credit cards, zelle, cashapp and cash.

Question 7

How do you ensure confidentiality?

Accepted Answer

I adhere to strict confidentiality agreements. I sign NDAs and use secure systems to protect all client information.

Question 8

*What is the onboarding process like?

Accepted Answer

The onboarding process includes a consultation to discuss your needs, setting up your personalized dashboard, and establishing clear communication protocols.

Question 9

What happens if I am unsatisfied with the service?

Accepted Answer

I’m committed to your satisfaction. If you're unsatisfied, please contact me immediately so we can resolve any concerns.

Question 10

Am I able to call with a quick task?

Accepted Answer

I would prefer all task to be emailed or added to your assignment portal. I cannot guarantee availability when you call.

Question 11

How often can we speak?

Accepted Answer

We can have as many virtual meetings as you require. Please note they MUST be schedule in advance to guarantee appointment. I am currently unavailable EVERY Tuesday and EVERY OTHER WEEKEND. Please email or text for availability.

* All time used in meetings will count as VA time.

Question 12

Can we meet in person?

Accepted Answer

Unfortunately Not, I am a Virtual Assistant Only . I will only schedule phone or Zoom meetings for updates and correspondents.

Question 13

Can I set hours for you to work?

Accepted Answer

Unfortunately Not, my hours are for task based and projects to be completed. You can set a standing appointment for follow ups, reports or updates. (2) hours max per week.

Contact Us

Frequently Asked Questions